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Thompson : Henry Schein Demo
9 08700 10 20 41 firstname.lastname@example.org only 9nth* onths Good news stories have been thin on the ground during 2010, but the hard work and dedication of the team at Station House Dental Practice in Telford, along with the vision of Principal Harj Basra and the experience and insight of Henry Schein Minerva’s equipment team, flies in the face of the doom and gloom that will often be associated with 2010. And at the end of October on a bright but cold autumn day, Harj finally saw his dreams come to fruition when his Wolverhampton Wanderers hero Steve Bull cut the ribbon and opened a £500,000 extension to his existing practice. A building that originated in 1849, the Old Station House has been through several transformations before it was bought, as a derelict building in 1999 by Dr Harj Basra, a building he transformed into a 2-surgery NHS practice thanks to a grant from his local PCT. In 2002, following expansion in the practice a further 2 surgeries were constructed on the first floor of the existing building and finally a 5th surgery was added in 2007. Keeping pace with demand (and reducing waiting lists) has always been the driving force behind Harj’s development of the practice and this is also true of the latest extension. The 2 new ground floor surgeries (one of which will become a dedicated whitening suite) and a state-of-the-art decontamination room have been developed in direct response to patient demand and the requirements of compliance with HTM01-05. Now a mixed practice (although predominantly NHS), with 7 dentists and 2 hygienists, Station House offers a wide variety of treatments, under the umbrella of a general family dental practice. The building process for the new extension started over 12 months ago when Harj brought together architects, builders and the team from Henry Schein Minerva. Having been involved in a number of previous projects Harj was determined that all parties should be involved from the very beginning and he first contacted Henry Schein Minerva in March 2009 seeking their advice over design and products. The architects Harj chose are also specialists in the healthcare sector, an important advantage when it comes to complying with the various aspects of legislation and their experience combined with that of the team form Henry Schein Minerva ensured that from the planning stage onwards, all aspects of planning and approval were covered. The project team worked together to produce the plans and agree that Harj was a perfect client thanks to his unswerving vision of how the practice should finally look. In the words of the architect: “You can only have a good project with a good client - and Harj was one of the best.” Harj explains “I had a vision to replicate the design of the original Station House and had very clear ideas about what the end result would look like, both internally and externally. So bringing everyone together at the very start of the project meant that we were all working to the same goal right from the beginning.” The design and installation of both surgeries was undertaken by Henry Schein Minerva and project managed by local Field Sales Consultant Balraj Chand. The cabinetry in the surgeries was designed and fitted exactly to Harj’s specifications, without compromise and in compliance with all health and safety guidelines concerning best practice. Harj was taken by Balraj to Henry Schein Minerva’s showroom in Northampton where he was able to see every conceivable type of chair and following advice from Balraj, choose the one that exactly met his needs. Both new surgeries feature the Belmont Cleo II and were chosen specifically for the versatility of their knee-break design which is particularly suitable for whitening treatments and also for elderly patients. The Cleo II also features delivery units that tuck away completely behind the chair making them ideal for nervous patients who feel they are sitting in a normal chair without the need to see any instrumentation. The chairs are also suitable for left or right handed practitioners, taking only a couple of moments to set up before each surgery starts. This flexibility is vital to a busy multi-surgery practice where clinicians often change surgeries. Dr Matharn works in one of the new surgeries: “We chose this chair because of its ease when whitening, the upright position is much more conducive to a better patient experience for short treatments. The chair is also ideal for our older patients who find the front access easier to cope with.” The new decontamination room is situated on the upper floor of the new extension and not only complies with HTM01-05 but is something of a template for good practice. Completely separate “clean” and “dirty” areas are divided by a glass window and air filters in the ceiling circulate the air flow in the correct direction i.e . from clean to dirty. Two washer disinfectors start the decontamination process and inspection under magnification takes place before instruments are passed through to the “clean” area, which itself houses 3 autoclaves. The process ends with each instrument being logged onto the computer, individually wrapped and stowed in a tray system. Complete traceability and a comprehensive audit trail makes this decontamination room “state-of-the-art” in the true sense of the phrase and one which Harj is rightly proud of: “There is a viewing area into the decontamination area and patients are encouraged to come and see our sterilisation techniques. I want patients to be confident in the delivery systems that drive our treatment and this is one very visual way that I can assure them of our dedication to their care.” Station House Dental Practice could be described as a beacon of good practice. Its 7 surgeries are fully computerised with digital imaging equipment in each, its decontamination protocols are way beyond the minimum required and it has the capacity to meet the demands of its local community not only now, but well into the future. At the end of the 12 month project, Balraj is delighted with the finished result: “Having been involved in every stage of this project, from the moment we put pen to paper to finally handing over the surgeries has given me enormous satisfaction and to help Harj bring his vision to reality has been tremendous.” For more information about the surgery equipment and design services available from Henry Schein Minerva simply call 08700 10 20 41 or visit www.henryschein.co.uk Station House Dental Practice A Winning Team! ... I want patients to be confident in the delivery systems that drive our treatment and this is one very visual way that I can assure them of our dedication to their care. “ ” J001-01-11HSEQ Focus:Layout 1 20/1/11 10:28 Page 9